Frequently asked questions



Is Monap an intermediary?



No, the buyer of real estate or consumer goods, or, as the case may be, the tenant, directly contacts the seller; Monap Inc. does not act as an intermediary. Monap is only an advertising platform.



Does Monap receive a commission on the sale or lease of real estate?

  

No, Monap only receives advertising fees from advertisers, in order to maintain an avant-garde site.

 

Does Monap have access to emails between users of the platform?

  

No. Monap is not an intermediary between merchants, brokers or individuals and their clients.

 

Who is responsible for the accuracy and veracity of the information published?

  

The advertiser, whether merchant, broker or individual, is fully responsible for the accuracy and veracity of the information posted on his ads.

 

What if information on an ad is misrepresented?

  

We invite you to contact our help service at help@monap.com so we can remove the ad.

 

I want to sell my house, but I need help: what should I do?

 

Selling your home is often the most important financial decision a person will make in their life. If you do not want to sell your house by yourself, we strongly recommend that you contact a real estate broker. In the province of Quebec, the practice of real estate brokerage is regulated by the Organisme d'autoréglementation du courtage immobilier du Québec, which is authorized by the National Assembly of Québec, by the Real Estate Brokerage Act (chapter C-73.2). issue permits permitting the exercise of real estate brokerage in the territory of Québec. 

 

What to do if someone appears as a broker when they do not have a license?

  

Contact our legal department without delay at legal@monap.com so that we can file a complaint with the Organisme d'autoréglementation du courtage immobilier du Québec.